Privacy and Cookies Policy

Your privacy matters to us. This policy explains how Gogou Magog collects, uses, stores, and shares personal information when you use www.gogoumagog.com, including when you create an account, make a purchase, subscribe to updates, use the site’s services, or contact us.

 

The site is operated by Gogou Magog, owned by Maor Itshak. For the purposes of this policy, the terms “Gogou Magog,” “we,” “us,” and “our” refer to the business operating the site.

 

Your use of the site is subject to this policy. You are not legally required to provide us with personal information, unless such information is required in specific circumstances, and any information you provide is given voluntarily and with your consent. However, without certain information, we may not be able to create an account for you, complete an order, deliver a product, process a payment, respond to an inquiry, or provide another service you have requested.

The type of information we collect depends on how you use the site and which services you choose to receive.

 

When you create an account on the site, we collect your email address and password. After creating an account, you may choose to add or update your first name, last name, phone number, and date of birth. These details are not mandatory at the registration stage, although certain information may later be required in order to place an order, deliver a product, identify the user, or provide a service.

 

When you make a purchase, we may collect your name, contact details, billing or delivery address, details of the products ordered, selected sizes, transaction amount, delivery method, and other information required to complete the order. This information may also be collected where a purchase is made without a user account, if this option is available on the site.

 

We may collect information you provide when joining the newsletter, customer club, a waiting list, a back-in-stock notification, or when signing up to receive benefits, coupons, and updates. We may also store information about products added to your wishlist, preferences you selected, and other actions performed through your account.

 

When you contact us by email, WhatsApp, a form on the site, a social media platform, or another communication channel, we may store the details of your inquiry, the contact information you provided, the content of the correspondence, and any additional information you choose to share with us.

 

When purchasing a Gift Card, we may collect the purchaser’s details, as well as the name, email address, and message provided for the Gift Card recipient. Anyone who provides us with information about another person confirms that they are permitted to provide that information for this purpose.

We collect and store information relating to orders and transactions, including products purchased, sizes, amounts, order dates, deliveries, cancellations, exchanges, returns, refunds, credits, and the status of the transaction.

 

Payments on the site are processed through third-party payment and clearing service providers, including HYP and MAX, together with Wix services. Full credit card details are not stored by Gogou Magog in the site’s systems or in the user’s account.

 

Payment providers may receive and process the information required to complete and verify a transaction, prevent fraud, handle chargebacks, and comply with their legal obligations. Their processing of information is also subject to their own terms and privacy policies.

 

Other payment methods may be available at physical sales, events, or Pop-up stores. The payment methods and service providers used for such sales may change from time to time.

When you access and use the site, technical information and information about your use of the site may be collected automatically. This may include your IP address, device type, operating system, browser type, browser language, approximate geographical area, pages and products viewed, actions performed, duration of use, source of arrival to the site, campaign data, errors, performance data, and online identifiers.

 

Some of this information may not identify you by name on its own, but it may still be considered personal information where it can be linked to your account, device, order, or other information relating to you.

 

This information may be collected through Wix, cookies, pixels, tags, analytics tools, and similar technologies, as further described in this policy.

We use information to operate the site, create user accounts, save preferences, manage shopping carts, receive orders, process payments, deliver products, and provide customer service.

 

We may also use information to handle exchanges, returns, cancellations, and refunds; operate Gift Cards, coupons, promotions, and the customer club; save wishlists; send notifications you requested; respond to inquiries; identify technical issues; prevent fraud or misuse; secure the site; and manage the systems and day-to-day operation of the business.

 

Subject to your consent and applicable law, we may use information to send marketing communications, personalize content and products, measure advertising activity, analyze use of the site, and display advertisements that may be more relevant to you.

 

We may also use information for statistical analysis, improving the user experience, improving our products and services, inventory planning, understanding site and campaign performance, meeting accounting and legal obligations, handling disputes, and protecting our rights.

 

We will not use personal information for a purpose that is incompatible with the purpose for which it was collected, unless we have obtained appropriate consent or the use is otherwise permitted or required by law.

Marketing communications will only be sent to users who have subscribed or provided the appropriate consent, and subject to applicable law. Subscribing to marketing communications is not a condition of making a purchase on the site, unless otherwise stated in relation to a specific service you requested.

 

You may stop receiving marketing communications at any time by using the Unsubscribe link included in the message, by contacting contact@gogoumagog.com, or through WhatsApp using the number shown on the site.

 

Removal requests will be handled in accordance with applicable law and within the reasonable time required to process the request. After removal, we may retain limited records of the request in order to comply with it and prevent the address from being added back to the mailing list without consent.

 

Even after you unsubscribe from marketing communications, we may continue to send non-promotional operational messages, such as order confirmations, receipts, payment or delivery updates, security notices, material service changes, or replies to inquiries you have submitted.

We may provide information to third parties only where this is required to operate the site, complete a transaction, supply a product or service, protect the site and the business, or comply with legal requirements.

 

The site is built and operated using the Wix platform. Wix provides the site with technological infrastructure, hosting, database, security, e-commerce, account management, and other services. As a result, information collected through the site may be stored and processed through Wix systems and through the systems of its service providers and subcontractors.

 

Gogou Magog determines the business purposes for which information is collected through the site and how it is used in connection with the operation of the business. Wix and other providers may process information on our behalf or in connection with the independent services they provide, in accordance with their agreements, terms, and privacy policies.

 

Information may also be shared with HYP, MAX, and other payment and clearing providers; delivery companies, couriers, and logistics providers; inventory storage or Fulfillment providers, where used; email, mailing, customer service, and communication providers; and providers that assist in operating and maintaining the site.

 

Subject to your cookie preferences and consent choices, information may be shared with analytics, measurement, advertising, and social media providers, including services provided by Google, Meta, TikTok, Pinterest, and Wix. These providers may receive online identifiers, technical data, and information about actions taken on the site for measurement, analysis, personalization, and advertising purposes.

 

We may share information with bookkeepers, accountants, lawyers, and other professional advisers where access to the information is required for the service they provide to us. Information may also be disclosed to a competent authority, court, or other party where disclosure is required by law, a court order, legal proceedings, or where necessary to protect rights, property, or safety.

 

In the event of a structural change to the business, sale of the business, transfer of assets, merger, or acquisition, information may be transferred to a party involved in the transaction, provided that the information continues to be handled in accordance with applicable law and the obligations applying to it.

 

We do not sell or rent customers’ personal information databases to third parties in exchange for payment.

Wix and some of the service providers we use are international organizations. Information collected through the site may therefore be stored or processed in Israel, the United States, Europe, or other countries in which Wix, its subcontractors, or other providers we use operate.

 

Data protection laws in those countries may differ from Israeli law. Where information is transferred outside Israel, we act in accordance with the applicable legal requirements and use providers that undertake to apply appropriate security and protection measures in connection with the services they provide.

We retain personal information only for as long as necessary for the purposes for which it was collected, for the proper management of the business, handling inquiries and disputes, securing the site, preventing fraud, and complying with legal, accounting, and tax requirements.

 

Information relating to orders, transactions, invoices, payments, credits, and bookkeeping will be retained for the periods required under applicable law. Such information may also be retained after a user account is deleted or after the customer relationship has ended.

 

Information contained in a user account will be retained for as long as the account remains active. Following a deletion request or closure of the account, we will delete or minimize information that is no longer required, subject to reasonable technical limitations and to our obligation or right to retain certain information for legal, accounting, operational, security, or legal defense purposes.

 

Customer service inquiries and correspondence may be retained for as long as required to handle the inquiry, document the service, improve our operations, and protect us in the event of a dispute.

 

Mailing list registration details will be retained for as long as the registration remains active. Following an unsubscribe request, we may retain limited information required to document the removal and prevent further marketing communications.

 

Information collected through cookies and measurement or advertising tools will be retained in accordance with the type of tool, its settings, the lifespan of the cookie, and the settings determined by the relevant service provider.

Creating an account on the site requires an email address and a password. Additional details, such as first name, last name, phone number, and date of birth, may be added at the user’s discretion, although some of them may be required for a purchase, delivery, or receipt of a service.

 

You are responsible for maintaining the confidentiality of your login details and for ensuring that the information you provide is accurate and up to date. If you suspect that your account has been accessed without authorization, you should notify us as soon as possible.

 

You may request the closure or deletion of your account by contacting contact@gogoumagog.com. Before carrying out the request, we may ask for reasonable information to verify the identity of the person making the request and to protect against unauthorized deletion.

 

Deleting an account does not guarantee the immediate or complete deletion of all information associated with it. Information required in connection with previous transactions, accounting obligations, fraud prevention, legal defense, or compliance with legal obligations may be retained after the account is closed.

Subject to applicable law, a person may request access to personal information held about them and request the correction of information that is inaccurate, incomplete, unclear, or outdated. You may also contact us to update your details, close an account, unsubscribe from marketing communications, or ask questions about how we use your information.

 

Where applicable law grants additional rights, you may also request the deletion of information, restriction of its use, objection to certain uses, receipt of a copy of the information, or withdrawal of consent.

 

These rights are not absolute. We may reject a request or comply with it only in part where retaining or using the information is required to comply with a legal obligation, complete a transaction, protect rights, prevent fraud, secure the system, or handle legal proceedings.

 

To protect your privacy, we may request additional information to verify the identity of the person making the request. We will handle requests within the period required under applicable law, taking into account the nature and scope of the request.

The site is intended for a general audience and is not specifically directed at children. A person under the age of 18 may make a purchase, create an account, or provide information through the site only with the consent of a parent or legal guardian, where such consent is required by law.

 

We do not knowingly seek to collect personal information from minors without the required consent. A parent or guardian who believes that a minor has provided us with information without appropriate authorization is invited to contact us, and we will review the request and act in accordance with the law and the circumstances.

 

Possession of a credit card does not necessarily constitute proof of age or of parental or guardian consent.

We take reasonable and customary technical, physical, and organizational measures intended to reduce the risk of unauthorized access, use, alteration, disclosure, copying, or deletion of information.

 

The site and its infrastructure are operated using Wix and its service providers. Wix provides hosting, security, and technological infrastructure services, and we also use payment, communication, and other service providers. Access to information is limited, to the extent possible, to those who require it in order to perform their role or provide the relevant service.

 

Despite the efforts we make, no computer system, website, database, or method of transmitting information is completely secure. We therefore cannot guarantee the absolute security of information or prevent every possible security incident.

The site uses cookies and similar technologies. A cookie is a small data file stored in a browser or device that allows the site to recognize the browser, operate certain features, remember choices, retain items in the shopping cart, measure use, and personalize content or advertising.

 

Essential cookies are used for the site’s basic and secure operation, including account login, shopping cart management, payments, security, saving choices, and operating the services you request. Because these cookies are required for the site to function, they cannot always be disabled through the preference management tool.

 

Functional and personalization cookies may be used to remember language, region, display preferences, user details, or other choices, allowing for a more personalized and convenient experience.

 

Analytics cookies are used to understand how the site is used, how users arrive at the site, which pages and products they view, and to identify errors and assess site performance. For these purposes, we may use Wix measurement tools and services provided by Google or other providers.

 

Marketing cookies and similar identifiers may be used to measure campaigns, attribute purchases or actions to advertisements, understand advertising effectiveness, and display personalized content and advertisements on the site and on other platforms. For these purposes, we may use tools provided by Google, Meta, TikTok, Pinterest, and other advertising platforms that we may add to the site from time to time.

 

Non-essential cookies will be used in accordance with the choices you make through the cookie banner and in accordance with applicable law. External providers may combine information obtained through the site with other information available to them, in accordance with their privacy policies and your account settings with those providers.

When you access the site, a cookie banner may be displayed. Through the “Manage Preferences” option, you can choose which categories of non-essential cookies to allow or disable.

 

You can change your choices later through the privacy preference management tool available on the site. Any change or withdrawal of consent will apply going forward and will not affect processing activities lawfully carried out before the preference was changed.

 

You may also block, restrict, or delete cookies through your browser or device settings. Blocking or deleting essential cookies may cause parts of the site not to function properly, prevent the shopping cart from being saved, or make certain services unavailable.

 

The list of cookies, service providers, and retention periods may change depending on the tools active on the site. Additional information may be available through the cookie preference management tool and in the privacy policy of the relevant provider.

The site may include links or integrations with external services, including Instagram, Facebook, TikTok, Pinterest, WhatsApp, and other services. Clicking an external link or using a third-party service may allow that third party to collect information in accordance with its own terms and privacy policy.

 

We do not have full control over the activities of external websites and services, and this policy does not apply to information collected directly by them outside the Gogou Magog site.

We may update this policy from time to time to reflect changes to the site, services, providers, use of information, or applicable legal requirements.

 

The updated version will be published on this page and will take effect upon publication, unless otherwise stated. Where a change is material, we may display an additional notice on the site or provide notice in another manner we consider appropriate.

 

We recommend reviewing this policy from time to time.

For questions, requests, or inquiries regarding privacy, personal information, or the use of cookies, you may contact:

 

Gogou Magog
Operated by Maor Itshak
Email: contact@gogoumagog.com
Phone and WhatsApp: +972-52-660-6146
Website: www.gogoumagog.com

 

Last updated: July 27, 2026